We are recruiting an exciting opportunity for a Design and Specification Manager to join a specialist automotive sports car business in the Warwickshire area :
JOB TITLE
Design and Specification Manager
SALARY
£55,000 - £60,000
ROLE PURPOSE
Manages and inspires clientele throughout their design and specification journey
Engages with clients as necessary, sharing updates and decision-based deadlines; documents and shares all interactions internally and in a timely manner
Provides high-quality, technical and/or nontechnical education and training to clients and other contacts on topics such as: brand history/values, customer experience, current/future technology, performance, application, and overall benefits
Supports the development of a proper communication process, protocol, and tools for future scalability, including Client Portal, gifting process, 3C strategy, and Special Projects
Develops and manages all structures, templates, and processes for design and specification-based (internal/external) interaction to successfully measure KPIs for client inspiration programs and initiatives
Supports strategic decision making based on customer insights
Works in a cross-functional team environment as a strong team player and demonstrates the ability to work with other functional groups to achieve company-wide goals
Elevates the brand and ensure every point of contact is an excellent experience
Reports to the department head regarding objectives, planned activities, reviews, analysis, budgets, and expenses - 100% data accuracy required
Performs all other duties as assigned
EXPERIENCE & QUALIFICATIONS
Bachelor's degree in business administration, engineering, design, or relevant field
Five (5) plus years of experience within the luxury automotive industry or equivalent brand/industry
Five (5) plus years in design and other creative based roles
Three (3) to five (5) years of specific experience in client management and/or customer facing role
Prior experience in a rapidly growing business environment
Detailed knowledge of the company history, heritage, and services (preferred)
SKILLS & ATTRIBUTES
Team-oriented, with a strong ability to multi-task and work in a fast-paced environment and meet multiple deadlines
Strong organizational, problem-solving, and collaborative skills with the ability to prioritize effectively and efficiently within and across departments
Proficient with Microsoft Office, including Excel, PowerPoint, SharePoint, Teams and more; as well as various digital illustration, editing, and design-based programs and tools
Professional appearance, excellent verbal, and written communication skills with the ability to express ideas clearly and actively listen to others
Ability to work independently and from home
This job description is not exhaustive, and the job holder will be required to carry out from time to time tasks in addition to the above that will be both reasonable and within their capabilities.
Reference ID: 576934
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