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We are proud to be working closely with a well-respected children’s residential provider who are in need of an Operations Manager, to oversee their 5 children’s homes which are all rated ‘Good’ with Ofsted. The ideal candidate will need to be based in or around the West Midlands or North West England.

This is an ideal opportunity for someone with multi-site experience who is ready for that next ‘step up’ in their career and help make a real difference to children’s lives. You would be very well supported by the experience Operations Director to help you thrive and progress in your role.


Residential Operations Manager 


Up to £60,000 (dependent on experience) + £8k bonus + £3.5k car allowance


West Midlands & North West England


This company strive to – and encourage everyone – to be the best they can be, through learning and development, focusing on positive outcomes. They adopt a specialist therapeutic-led approach which is at the heart of everything they do, with in-house therapists and supported by long-standing directors who are proud to be part of this organisation.

  • To be the Ofsted registered Responsible Individual for all designated Homes

  • Line manage each of the Registered Managers who are responsible for the day to day operation of these homes .

  • Act on behalf of the organisation to ensure that the Homes meet relevant requirements and the highest standards of care are achieved, furthermore to maintain at least ‘Good’ ratings with Ofsted, with the aim of achieving ‘Outstanding’.

  • Support the directors with strategic direction, business growth, and excellent leadership, which reflects the organisation’s aspirational plans.

  • Take the lead in liaising and meeting with Local Authority Commissioners, to develop and enhance constructive working relationships.


  • Ensure young people in the Children’s Homes are effectively safeguarded, aided by systems being implemented to monitor care plans and placement plans, activities and community involvement, and provide oversight of individual care planning for all young people supported by the company.

  • Support the process of establishing and maintaining a healthy, stable and safe motivated staff team in all homes – ensuring a high level of working at all times.

  • Conduct home inspections and spot checks to provide feedback to Registered Managers based on performance and outcomes, to ensure the children's homes are fully prepared and ready for Ofsted inspections.

  • Ensuring through the monitoring of Regulation 44 and Regulation 45 visits, and reviews, that timely targeted plans are in place to address issues and celebrate success.

  • Responsible for budget management and overall performance of the homes.

  • Provide regular formal and informal supervision and management of managers, encouraging professional development, completing and identifying training and staff

  • Investigate any required complaints and ensure they are responded to, which includes completing management investigations and disciplinary hearings as and when required.

  • Develop and maintain effective stakeholder relationships that add value to the services and promote the organisation.

  • Support the growth of the company as per the company’s development plan.


  • Multi-site management experience within children’s residential care

  • Positive dealings with Ofsted

  • Level 5 Diploma in Leadership & Management

  • Posses the drive to succeed

  • Willingness travel and be flexible

  • Full driving licence

Reference ID: 579353


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