OPERATIONS MANAGER

Role: Operations Manager

Location: Gloucester

Salary: c£80k

Benefits package: Up to 20% bonus, BUPA, 26+8 Holiday, matched pension (up to 9%)

You will be the leader of all site operations and manufacturing processes.

Lead Member of the business/site leadership team/chair site management group.

We are looking for someone that has 10+ years plus in Manufacturing/Operational Leadership in a continuous manufacturing process

List of key responsibilities and detail of function

• Lead all aspects of the business and organise the teams in achieving a safe working environment and good financial results.

• To manage the planning, coordination and control of all manufacturing and their operational support processes.

• To develop and maintain efficient production processes, producing the correct volume at the right cost and level of quality.

• Undertake advanced operations planning and support the weekly planning operations to ensure all forward capacity restrictions are highlighted and all operational activities are taken into account.

• To be responsible for maintaining and improving all production procedures and processes.

• Oversee supply chain management including raw materials, internal material control, processing, finished goods and dispatch to customers.

• Responsible for site engineering activities, new projects and processes.

• Responsible for all site facilities and security.

• Lead by example and promote a continuous improvement culture using Lean and Six Sigma techniques and the business Continuous improvement scheme.

• Clear leadership of a strong safety culture based on risk assessment, safe working practices and high standards of compliance.

• Oversee holiday planning & authorisation, overtime planning, liaison with labour agencies.

• Oversee training priorities and ensure Operational training and development is maintained to meet the business needs.

• Work with the Quality Supervisor to continually review and improve quality control procedures.

• Attend Health & Safety Meetings as appropriate.

Accountabilities

• Provide strong and clear leadership and set the standards to which operational people work.

• Ensure the company achieves all KPI’s and plant targets.

• The role requirement is to produce reports, status and progress trackers regularly.

• Report performance effectively, openly and on time.

• Supervising and motivating a team and reviewing ongoing performance.

• Ensuring an exceptional level of service, to internal and external customers.

• Oversee that safety checks regularly carried out and problems dealt with quickly.

• Maintain a high standard of cleanliness and housekeeping throughout.

• Set targets for the manufacturing team - communicate, monitor and review.

• Encourage supervision to set individual targets for teams and employees.

• Drive teams to Identify factors limiting production performance and take action to improve or correct them.

• Agree and meet target delivery dates for all orders, managing the manufacturing teams, temporary workers and subcontractors in order to meet customer demand in a timely and efficient manner.

• Control absence – oversee contact with absentees, return to work interviews, certification and reporting, quarterly review and follow up meetings, warnings, suspensions & disciplinary actions.

• Lead on all Operational & Support functions KPIs reporting including P&L and Gross Margin performance.

• Performance feedback – regular discussion with individuals on good/poor performance – target setting, training & development needs.

• Ensure we have in place skills matrices, job descriptions for all areas, training packs and competency tests, etc.

• Lead on Labour Relations and Works Council matters where appropriate.

• Identify Investment needs and CAPEX requirements.

• Budgeting and Financial Analysis.

• Ability to communicate effectively with customers – existing and potential.

• Develop a culture of zero scrap and waste, higher outputs and quality, working tidily and safely, regular attendance, assisting colleagues and communicating regularly in the operational workforce on performance and group news.

• Quality standards and checking procedures are clear, understood and followed.

• Check equipment is available and in good condition.

• Oversee sample checking is correctly carried out by the appropriate person.

• Ensure production recording is complete, accurate and corrected where necessary, including the recording of downtime and scrap.

• Oversee CCs & NCRs – follow up actions required by the manufacturing teams.

• Inform all teams to control their working environment and carryout 5’s inspections to keep the standards high.

• Oversee safety rules and procedures are followed and take appropriate action as required.

• Oversee that all personnel complete safety training, both general and specific.

Personal Profile

Qualifications

• Graduate, with second business degree preferred.

Expertise

• Strong commercial and business awareness

• Understanding of profit and loss and margin improvement.

• Understanding of cost management

• Demonstrate capability to build high performing teams

• Strong understanding of Manufacturing Processes and Investment business cases.

Soft Skills

• The ability to interpret, analyse and present data

• A logical approach to problem solving

• Excellent oral and written communication skills

• Strong & clear leadership skills

• The ability to learn quickly