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We are recruiting an exciting opportunity for a Process Quality Engineer to join a manufacturing, design and innovate business within the hardware sector in the West Midlands area : 


Process Quality Engineer 


£40,000 - £45,000 




As our client continues to grow, we are seeking a skilled Process Quality Engineer to join their team. This role is crucial in ensuring that the manufacturing and operational processes adhere to the highest quality standards, driving continuous improvement and excellence.


  • Carry out all actions in line with group health and safety requirements

  • Proactively carry out health and safety observation logging and to lead health and safety discussions with staff members as required

  • Work with the Product Quality Manager, prioritising complaints and determining root cause of failures and to write reports on findings to support complaint resolution actions

  • Drive process improvement by working with operations and the manufacturing teams.

  • Carry out quality auditing both internally and externally as part of the business IMS and to support purchasing in line with supplier selection processes

  • Drive and co-ordinate the MRB, Material Review Board to ensure a timely resolution (GI materiel, WIP, Supplier NCR’s)

  • Promote supplier development and improvement by monitoring performance against agreed KPI’s for both China and ROW

  • Support and attend quality improvement projects/new product meetings as a presence from the QC department and to cascade information accordingly

  • Initiate and/or support continuous improvement activities as a result of complaints/customer queries

  • Undertake product surveillance inspection activities, including incoming product AQL, in process component and manufactured product investigation inspections in accordance with service level agreements

  • Report back to management on a monthly basis on product failures and analyse trends and areas of concern

  • Approve and generate SOP’s/FQC’s/TQC’s where relevant

  • Identify and manage areas or issues with a high risk to the business


  • Knowledge of CAD, geometric dimensioning and tolerancing (GDT) and the ability to analyse and critique technical drawings

  • Experience in tool making or fabrication

  • Knowledge of Kaizen, Six sigma and to be able to carry out six sigma analysis on product failures

  • Capability to assess product compliance against pre-determined criteria

  • Proficient at using general inspection equipment including measuring equipment

  • Generate and roll out operating procedures

  • Ability to define and document inspection criteria

  • Proficient using Microsoft Offices packages especially Word & Excel

This job description is not exhaustive, and the job holder will be required to carry out from time to time tasks in addition to the above that will be both reasonable and within their capabilities. 

Reference ID: 603125


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